Privacy Policy

Privacy Policy

Last updated: [11/25/2025]

This Privacy Policy explains how Scotty Hicks Real Estate (“we”, “us”, or “our”) collects, uses, and protects your information when you interact with us, including through our website scottyhicks.com, our real estate services, estate sales and auction services, and our related tools and integrations (such as Dotloop and Google Workspace).

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Contact Information

  • Name
  • Email address
  • Phone number
  • Mailing address

b. Property and Transaction Information

  • Property address and details
  • Listing price, offers, and contract terms
  • Buyer and seller information as required for contracts and closings
  • Related documents, forms, and signatures (including GAR forms and other contracts)

c. Usage and Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and actions taken on our website
  • Basic analytics data (e.g., page views, time on site), collected via tools such as Google Analytics or similar services

d. Communication Information

  • Emails, messages, and other communications sent to or from our team
  • Notes related to your transaction or services you request

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing real estate, transaction coordination, estate sale, and auction services
  • Preparing, managing, and storing contracts and transaction documents
  • Coordinating showings, inspections, deadlines, and closings
  • Communicating with you about your property, offers, or other services you request
  • Maintaining internal records and compliance documentation
  • Improving our processes, tools, and client experience
  • Meeting legal, regulatory, and brokerage compliance requirements

3. Third-Party Services and Integrations

We use third-party services to help us deliver our services, including but not limited to:

  • Dotloop – for transaction management, document preparation, e-signatures, and loop management
  • Google Workspace (Gmail, Google Drive, Calendar, etc.) – for email, document storage, collaboration, and scheduling
  • Other service providers – such as email providers, cloud hosting, analytics tools, and form or automation platforms

These third parties may process your information on our behalf and are required to protect it in accordance with applicable laws and their own privacy policies. We do not sell your personal information.

4. How We Share Information

We may share your information:

  • With buyers, sellers, agents, attorneys, lenders, inspectors, and other parties involved in a real estate transaction, as reasonably necessary
  • With third-party providers (such as Dotloop, Google, or other platforms we use to manage documents and communication)
  • With regulators, MLS providers, or other entities when legally required or necessary for compliance
  • When we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or legal issues

We do not sell your personal information to third parties.

5. Data Storage and Security

We store your information using secure systems such as Google Workspace, Dotloop, and other cloud-based tools. We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Complete your transaction or the purpose for which the information was collected
  • Comply with legal, regulatory, brokerage, and tax requirements
  • Maintain business records as required by applicable law

When information is no longer needed, we may delete or anonymize it in accordance with our data retention practices.

7. Your Choices and Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, such as:

  • Accessing the information we hold about you
  • Requesting corrections to inaccurate information
  • Requesting deletion of certain information, subject to legal and contractual obligations
  • Opting out of certain communications (e.g., marketing emails)

To exercise these rights or make a request, you can contact us using the information below.

8. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve site functionality and performance
  • Analyze usage patterns and traffic

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the site may not function properly without cookies.

9. Children’s Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

Email: support@scottyhicks.com
Website: https://scottyhicks.com

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